Job Description: Museum Store Manager
Reports to: Chief Financial Officer
General Duty Summary: Responsible for Museum Store sales, merchandise inventory, and exemplary
customer service by Museum Store sales associates.
Specific Responsibilities:
*Develop, maintain, and monitor Museum Store personnel training programs which set a daily
example of excellence and pride in customer service.
*Research and attend various markets to obtain merchandise that is Western in theme, unique
quality, and corresponds to the mission of the National Cowboy & Western Heritage Museum.
*Maintain working relationships with vendors.
*Become proficient in the understanding and use of The Museum Store’s point of sale system.
*Maintain a close working relationship with the Accounting Department for the annual budget, sales
reports and analysis, vendor payables, and inventory control.
*Responsible for purchasing/re-order process, inventory processing and control, cycle counts on
a scheduled basis, and the year-end total physical inventory count.
*Responsible for the organization and cleanliness of The Museum Store, and the professional
appearance of Museum Store personnel.
*Become familiar with and develop strategies for target customer.
*Establish contacts with corporate organizations.
*Establish and maintain working relationships with the Museum’s Marketing Department to
promote and advance The Museum Store’s presence both locally and nationally.
Qualifications: Related business or marketing degree preferable
Background in retail sales necessary, with management experience preferred.
Must possess excellent communication, organizational, and computer skills
Salary commensurate with qualifications.
Resume: Forward resume and cover letter by April 3 to:
Shelli Hibberd, Attn. Human Resources
shibberd@nationalcowboymuseum.org
National Cowboy & Western Heritage Museum
1700 NE 63rd Street
Oklahoma City, Oklahoma 73111
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